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1. Collecting personal information is always done after explicitly indicating purpose of use and obtaining consent from the person, and not handling personal information for purposes other than its stated purpose of use.
2. Personal information collected will be handled by comprehensive security measures and stored under proper management.
3. We will comply with laws and other norms concerning protection of personal information.
About acquiring personal information
We ask you to provide personal information when you register on the Website of the Company to make inquiries.
About usage purpose
In case of keeping personal information, the Company will display the purpose of use and the Inquiry window, etc., as for the handling of said information, we will use it only within the range necessary for inquiries from customers.
About offering to a third party
The Company will not provide or disclose Personal Information to any third party except as applicable below.
・In case of receiving a judgment or order from the court ordering disclosure under laws and ordinances, or in case of receiving formal inquiries from law enforcement officials, such as police, that determine the investigation authority under the law .
・There is imminent danger to human life, body, property, etc. and an urgent necessity exists and it is difficult to obtain consent of the customer himself / herself.
・Other cases permitted under the Personal Information Protection Law
About disclosure, correction and deletion of personal information
Within a reasonable range, we will respond to requests for disclosure, deletion, suspension of use and suspension of provision to third party of personal information from customers. However, we may not be able to comply with your request if it falls under the following.
・In case you can not verify your identity
・When the information requested does not exist
・In the case that there is a risk of harming the life, property, physical or other rights and interests of the person himself/herself or the third party by disclosing the information
・Disclosing information becomes a violation of laws and regulations
About revision of personal information protection policy
For customers under the age of 16, we ask that parents agree to use of the Website of the Company, or ask permission of parents to consent. Customers who apply for · use · input · etc. on Website of the Company on behalf of another person will be requested to apply with the consent of said person, according to the handling of personal information of the Company.
About acquiring personal information (relocation outside the EEA)
As of May 25, 2018, Japan has not received a decision on the adequacy of data protection from the European Commission, but the acquired personal information will be transferred and stored to a server installed in Japan and managed under appropriate protection measures according to GDPR, by taking sufficient security measures and a confidential method,
1. Retention period of personal information
2. About Requests for handling of personal information
In addition to disclosing, correcting and deleting personal information, the Company will respond to requests of customers located in the EEA region for personal information owned by the Company in the reasonable period and scope as follows. In addition, we will confirm your identity beforehand on request.
(1) Request for withdrawal of consent etc.
・Customers can exercise the right to access their own information.
・The Company will correct or erase the contents of the customer's personal information or restrict the handling as far as is appropriate and possible, after confirming the contents of the request from the customer.
・Customers can file an objection to the handling of personal information.
(2) Request for data portability
After confirming the details of your request, we will pass personal information in a readable format or transfer it to other administrators in an appropriate and possible range
(3) Method of requesting
The method of requesting in this section will be in accordance with the method of inquiries.
In addition, due to correction, deletion or handling restrictions, etc., it may be impossible to provide the services that were available until then, or the services according to customer's request. Please request it after consent is given beforehand.
3. About appeals to Regulators
You have the right to file an objection to the data protection authority that has jurisdiction over your place of residence for processing of personal information related to you.
4. Optionality of provision of personal information
Providing personal information is not a legal requirement or contractual requirement and it is not a requirement to conclude a contract. You do not have an obligation to provide personal information.However, if personal information cannot be provided, we may not be able to respond to your inquiries.
5. Absence of automated decision making including profiling
Although the Company may analyze the access log of this site, there is no such thing as automated analyzing and predicting of personal preferences and actions of data subjects using the provided personal information (including profiling) or making a decision that has a legal influence on the data subject.
Established on December 2018
For complaints and inquiries concerning handling of personal information, please contact us at the contact form.
Name of the company (administrator): Heart Mirai Co., Ltd.
Address: 384-35 Fujita, Hirokawamachi, Yame-gun, Fukuoka, Japan 834-0123