Japan Heartwarming Trade | JHT

Japan Heartwarming Trade | JHT

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Privacy Policy

Heart Mirai Co., Ltd., (hereinafter “the Company"), which is the acquirer of personal information, is a company that operates this website(https://japan-ht.com hereinafter Website of the Company”) in Japan, for customers to use our site with peace of mind, the personal information provided by customers (name, e-mail Address, and information to identify individuals entered in the Company format, such as accounts, passwords, etc.) , as important individual property, we will manage them strictly and carefully with the following privacy policy.

Basic policy

1. Collecting personal information is always done after explicitly indicating purpose of use and obtaining consent from the person, and not handling personal information for purposes other than its stated purpose of use.
2. Personal information collected will be handled by comprehensive security measures and stored under proper management.
3. We will comply with laws and other norms concerning protection of personal information.

About acquiring personal information

We ask you to provide personal information when you register on the Website of the Company to make inquiries.

About usage purpose

In case of keeping personal information, the Company will display the purpose of use and the Inquiry window, etc., as for the handling of said information, we will use it only within the range necessary for inquiries from customers.

About offering to a third party

The Company will not provide or disclose Personal Information to any third party except as applicable below.
・In case of receiving a judgment or order from the court ordering disclosure under laws and ordinances, or in case of receiving formal inquiries from law enforcement officials, such as police, that determine the investigation authority under the law .
・In case that in connection with the use of the services of the Company or affiliated parties, the customer behaves contrary to laws, regulations, these terms of use, guidelines, etc. it is deemed necessary for the protection of the rights, property, services etc. of the third party or the Company, and it is difficult to obtain the consent of the customer himself / herself.
・There is imminent danger to human life, body, property, etc. and an urgent necessity exists and it is difficult to obtain consent of the customer himself / herself.
・Other cases permitted under the Personal Information Protection Law

About disclosure, correction and deletion of personal information

Within a reasonable range, we will respond to requests for disclosure, deletion, suspension of use and suspension of provision to third party of personal information from customers. However, we may not be able to comply with your request if it falls under the following.
・In case you can not verify your identity
・When the information requested does not exist
・In the case that there is a risk of harming the life, property, physical or other rights and interests of the person himself/herself or the third party by disclosing the information
・Disclosing information becomes a violation of laws and regulations

About Cookies

On the Website of the Company, we use technology called cookies to enhance customer's convenience and we provide services based on cookie usage / permission. A cookie is a mechanism for emporarily storing specific information in the communication equipment used by the customer as data and identifying the customer based on the data each time connection is made. For information on how to set cookies, please check the "Help" menu etc. of your browser.Parts or all of the Website of the Company may not be available if you use a setting to not allow use of cookies.

About revision of personal information protection policy

The Company reviews our privacy policy on a regular basis. Therefore, we may revise all or part of this policy. If there are important changes, we will inform you on the page of the Website of the Company and the revised contents will be updated on this page.

GDPR Privacy Policy

Regarding the handling of personal information of customers located in the region of the European Economic Area (hereinafter collectively referred to as "EEA") consisting of EU Member States, Norway, Iceland and Liechtenstein, in accordance with the EU General Data Protection Rules ("REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereafter "GDPR") , in addition to the Company’s Privacy Policy 1-3, the provisions of the GDPR Privacy Policy 1-5 will be applied. Furthermore, in the event that the content specified in the Privacy Policy conflicts with the provisions of the GDPR Privacy Policy, the latter will prevail.

For customers under the age of 16, we ask that parents agree to use of the Website of the Company, or ask permission of parents to consent. Customers who apply for · use · input · etc. on Website of the Company on behalf of another person will be requested to apply with the consent of said person, according to the handling of personal information of the Company.

About acquiring personal information (relocation outside the EEA)
Based on the consent of the customer, personal information acquired by the Company will be used for the purpose specified in the Company’s privacy policy. We do not use such information for any other purposes (unless we receive consent from the customer separately).
As of May 25, 2018, Japan has not received a decision on the adequacy of data protection from the European Commission, but the acquired personal information will be transferred and stored to a server installed in Japan and managed under appropriate protection measures according to GDPR, by taking sufficient security measures and a confidential method,

1. Retention period of personal information

Personal information to be processed by the Company is preserved in the Company for the period necessary for attaining the purpose specified in this privacy policy and for the period necessary for fulfilling obligations under laws and regulations.

2. About Requests for handling of personal information

In addition to disclosing, correcting and deleting personal information, the Company will respond to requests of customers located in the EEA region for personal information owned by the Company in the reasonable period and scope as follows. In addition, we will confirm your identity beforehand on request.

(1) Request for withdrawal of consent etc.
· Customers can withdraw their consent to the privacy policy at any time. However, the withdrawal of consent does not affect the legitimacy of handling based on the consent before the withdrawal.
・Customers can exercise the right to access their own information.
・The Company will correct or erase the contents of the customer's personal information or restrict the handling as far as is appropriate and possible, after confirming the contents of the request from the customer.
・Customers can file an objection to the handling of personal information.

(2) Request for data portability
After confirming the details of your request, we will pass personal information in a readable format or transfer it to other administrators in an appropriate and possible range

(3) Method of requesting
The method of requesting in this section will be in accordance with the method of inquiries.
In addition, due to correction, deletion or handling restrictions, etc., it may be impossible to provide the services that were available until then, or the services according to customer's request. Please request it after consent is given beforehand.

3. About appeals to Regulators

You have the right to file an objection to the data protection authority that has jurisdiction over your place of residence for processing of personal information related to you.

4. Optionality of provision of personal information

Providing personal information is not a legal requirement or contractual requirement and it is not a requirement to conclude a contract. You do not have an obligation to provide personal information.However, if personal information cannot be provided, we may not be able to respond to your inquiries.

5. Absence of automated decision making including profiling

Although the Company may analyze the access log of this site, there is no such thing as automated analyzing and predicting of personal preferences and actions of data subjects using the provided personal information (including profiling) or making a decision that has a legal influence on the data subject.


Established on December 2018

Contact Information
For complaints and inquiries concerning handling of personal information, please contact us at the contact form.
>>Contact form
Name of the company (administrator): Heart Mirai Co., Ltd.
Address: 384-35 Fujita, Hirokawamachi, Yame-gun, Fukuoka, Japan 834-0123

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